Online applications and tools

Google docs sounds useful. I wouldn't mind using it when working with other colleagues on procedures or collabrate on a project together. Instead of phone call, sending email, print out and editing, then sending each email at each changes. We can easily use this online application and edit the documents or information with comments on why the changes are made. Since it can be accessed anywhere with a computer that has an Internet access, the team can work on the documents without setting up meeting, or see each other. They can even work together on the same document when they are at different branch libraries.